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BOZEMAN - The first time Anna Stone encountered "Randy" in 2019, he was sleeping under a bridge. She recalled he appeared to have psychological issues and was not interested in the help of a stranger. Their introduction did not go well.
They met again in May 2020 when Stone, the housing case coordinator at the Human Resource Development Council, found him staying at a hotel for people over 65 who might be vulnerable to COVID-19.
"Randy," who did not want his full name used for this story, slowly built a trusting relationship with Stone, who for two years has worked with him to transition from...