Coaches Corner: Compassion

Compassion involves a tangible expression of love and cares for those who are suffering. Understanding is not just being mindful of other persons suffering...it moves beyond a simple desire to lessen suffering. A compassionate person identifies the suffering of others and then takes action to help.

I think about compassion, empathy, and kindness daily, especially at work. Being in the airline industry for over 40 years, I have observed kindness and compassion at the deepest level.

I have also witnessed a deep disconnect between compassion and empathy towards others. The world we live in can be...